Is parking free? Are there electric charging points?
Yes, hotel parking is free for guests, with electric charging points. To leave your car while you fly, contact reception before your stay.
My flight leaves early: can I still have breakfast?
If you're leaving before breakfast service starts, ask at reception the evening before: a takeaway breakfast will be ready for when you leave.
Are pets allowed?
Yes, on request (a supplement applies per stay) — let us know when booking. La Petite Camargue Alsacienne, 1km away, is ideal for walks.
I'm cycling the EuroVelo 6 or 15 — what's available for me?
Both cycle routes pass just metres from the hotel. Secure bike storage, packed lunches on request the day before, and laundry available.
What are the check-in and check-out times?
Check-in from 3pm, check-out by 11am. These hours are not a constraint: the self-service key dispenser lets you arrive at any hour, and since your stay is paid on arrival, you can leave before reception opens.
Can I arrive late in the evening or during the night?
Yes. The hotel has a self-service key dispenser available 24/7. If you arrive after reception closes, they send you your code: you collect your key and go up to your room whenever you like, even after a late flight into EuroAirport.
How do I get the best price?
Book direct on this site, which guarantees the best price (for example, in July 2026: a classic double from €74.80 on the prepaid rate, versus €84 on Booking.com). If you find a lower price online for the same dates, just let reception know.
Can we come as a family?
Yes, children are welcome. We have family rooms and interconnecting rooms (twin beds) available on request, in a quiet setting. Please note: we don't have cots or extra beds — each guest needs to use one of the room's existing beds.
Do you offer long-stay or business rates?
Yes — an extended-stay discount on request, invoicing in your company's name, free Wi-Fi and a desk in every room. Basel and the Saint-Louis/Huningue area are just minutes away; Saint-Louis station (7-minute train to Basel) is 6 minutes away. Contact reception with your dates.
Can I leave my car during my trip (Park, Sleep & Fly)?
Yes, by prior arrangement: sleep at the hotel the night before your flight, leave your car in our free car park while you travel and pick it up on your return. Contact reception before your stay to arrange this.